We Are Here To Help 24/7
Need Help or Have a Question?
Our support team is online around the clock to assist you with payments, extension installation, or tool access.
Official Email Support
Send us your queries regarding tool access, session help, billing, or accounts. Our dedicated support team responds promptly.
Average Response Time: Under 2 Hours
Send Us a Direct Message
Fill in the details below and our team will get in touch immediately.
How to Install the Chrome Extension
- Download the extension zip file from your Dashboard.
- Unzip the downloaded folder on your computer.
- Open Google Chrome and navigate to
chrome://extensions/. - Enable Developer Mode in the top-right corner.
- Click Load unpacked and select the unzipped folder.
- Refresh your PoolTool dashboard and click "Launch" on any tool!
What If A Tool Shows Session Expired?
In your dashboard next to the tool name, there is a Server dropdown (Server 1, Server 2, Server 3). Simply switch to another server node and click launch. Our failover system switches accounts immediately.